Bejean Club.com

General FAQ PAGE

Help! I have problem playing the video files! Video doesn't play or no sounds.

Generally, most playback issues are due to not having the required Video Codec to play the video files. Our Movies are encoded in WMV format. You need to obtain the Window Media Player 10.0 and above to play the video files. Window Media Player can be obtain Here.

 

For Real Media Files, the Real Player can be obtained Here or Alternative Free Player without installing Real Player Here.

 

Note : If you experience playback problem using the Alternative Free Player, it is advisable to try using the official free Real Player instead. And as always, please contact us at this EMAIL if you encounter any problem.

 

I face problems downloading large files or experience disconnection during the downloading.

For downloading large size files, the best solution is to use Download Managers. Bejean Club support resuming of downloading files so that you can start right from where the disconnection occurs. For a good and free download manager, you can go Here.

Account Issue

Account Issues

a. For Login Issues, you can contact Verotel or Email .

b. To cancel your subscription, you can go to Cancel Subscription .

Contacting Us

Technical Support

For Technical Issues like Broken Links, Video Playback problems, you can contact us at this EMAIL .

 

Do let us know if you encounter broken links so that we can resolve the issue ASAP.